Privacy Policy

This Privacy Policy applies to the services of Oliver & Sophia London. We respect your privacy and are committed to ensuring that your personal information is handled securely and confidentially.

Information We Collect

We collect personal information that you provide to us when placing an order, creating an account, or interacting with our website. This may include:

Full name
Address details
Email address
Phone number
Payment information
IP address and device information
Website activity and browsing behaviour

How We Use Your Information

We use your personal information for the following purposes:

To process and deliver your orders
To provide customer service and support
To send important updates and relevant information regarding your order or our services
To improve our website, services, and customer experience

Sharing Your Information

Your personal information will only be shared with trusted third parties when necessary to provide our services, such as payment providers and delivery partners, or when required by law.

We do not sell or rent your personal information to third parties.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements.

Cookies

Our website uses cookies to enhance functionality, analyse website traffic, and improve your shopping experience. You can control or disable cookies through your browser settings at any time.

Your Rights

You have the right to:

Access your personal information
Request correction of inaccurate information
Request deletion of your personal information
Object to the processing of your data
Request data portability

To exercise any of these rights, please contact us at info@oliversophia.com.

Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us:

Oliver & Sophia London
Email: info@oliversophia.com